Staff
Bill Neibert
Service Advisor
Adam Estes
Service Advisor
Mark Diehl
Service Advisor
Mike Werner
Service Advisor
Alyssa Gomez
New Car Sales Manager
Norm Mitchell
Sales & Leasing Consultant
David Brdar
Sales & Leasing Consultant
Henry Horton
Sales & Leasing Consultant
Bret Pechtold
General Sales Manager
Angie Chalmers
New Car Sales Manager
Rowland Laird
Sales & Leasing Consultant
Greg Parker
Sales & Leasing Consultant
Corey Dockery
Service Writer
Alex Cleetus
Sales & Leasing Consultant
Thomas Sinon
Sales & Leasing Consultant
Tom Pagoria
Sales & Leasing Consultant
Alyssa Farkas
GM
Joe Gromala
Parts Manager
Jessica McCormick
Customer Service Manager
Alexis Malecha
Sales & Leasing Consultant
Jacob Koehne
Sales & Leasing Consultant
David Steffan
Service Coordinator
Mark Snyder
msnyder@arniebauer.com
Bill Neibert
Service Advisor
Sep 22, 2020
Everyone I have dealt with has been knowledgeable and...
Everyone I have dealt with has been knowledgeable and kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant
Sep 22, 2020
Thank you so much great service I had a oil change and...
Thank you so much great service I had a oil change and tire rotated and I was out of there in 25 minutes Great job ...
Sep 19, 2020
I trust the people that work at the dealership. So far...
I trust the people that work at the dealership. So far they have treated me nice and fair. The price is fair also. I don't worry about being cheated.
Sep 17, 2020
Very disappointed ordered window deflectors for my SUV XT...
Very disappointed ordered window deflectors for my SUV XT 5.Had them put on 2 different times didn’t work Thought my window broke when I tried to close my window. Hopefully in future will make them to fit.
Sep 12, 2020
Bill was very nice and attentive. I had major problems...
Bill was very nice and attentive. I had major problems when we were traveling last year and lost faith in Cadillac. I had a positive experience and live my car again.
Adam Estes
Service Advisor
Sep 18, 2020
Great experience ! Rowland Laird is exceptional sales...
Great experience ! Rowland Laird is exceptional sales rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to provide a second key/remote while we were in town.
Sep 14, 2020
On my vist to to Annie Bauer in Matteson illinois. The...
On my vist to to Annie Bauer in Matteson illinois. The service team was outstanding from the time I entered until my service was completed! Adam Estes kept me informed on everything that was to take place with my vehicle. Top notch crew! All around great experience at Arnie Bauer Cadillac GMC Buick!
Sep 10, 2020
Service was excellent, and time. Tech was good and...
Service was excellent, and time. Tech was good and customer service satisfaction. Dealer was clean and I like the fact I could drop off my car.
Sep 02, 2020
Always excellent, fast, professional service.Adam always...
Always excellent, fast, professional service. Adam always takes great care and attention to detail. Comfortable and Clean surroundings with free coffee, tea or water I Highly recommend Arnie Bauer
Sep 02, 2020
Adam did a great job during this pandemic. It took time...
Adam did a great job during this pandemic. It took time to get the needed parts but I was always updated. I was given a loaner that helped.
Mark Diehl
Service Advisor
Sep 23, 2020
Always courteous and helpful. Work completed on my...
Always courteous and helpful. Work completed on my vehicle is always perfect and everything performed is explained thoroughly along with any future services that may be needed.
Sep 23, 2020
Always a pleasant visit at the service department. Mark...
Always a pleasant visit at the service department. Mark and all of his coworkers are so good. The strong Arnie Bauer staff keeps me coming back.
Sep 22, 2020
Mark was my service representative and he was excellent....
Mark was my service representative and he was excellent. He informed me of the work to be done and was very courteous. I am handicapprd and he was very supportive and courteous.
Sep 22, 2020
Everyone I have dealt with has been knowledgeable and...
Everyone I have dealt with has been knowledgeable and kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant
Sep 09, 2020
As always the service department staff and crew were...
As always the service department staff and crew were excellent in their work, courteous in their interactions and timely in completing the work. Good job!
Mike Werner
Service Advisor
Sep 18, 2020
Great service yesterday!Mike was exceptional!! I could...
Great service yesterday! Mike was exceptional!! I could not imagine a smoother service visit. Thanks again Mike!!! These are extra words to meet the requirements. :)
Sep 15, 2020
Friendly and efficient. It was very clean in the waiting...
Friendly and efficient. It was very clean in the waiting area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Thank you.
Sep 09, 2020
Mike Werner is the best! He's very helpful with service...
Mike Werner is the best! He's very helpful with service issues, also answer questions about my new car. We will continue to use Mike in your service department.
Sep 07, 2020
Mike Werner was amazing. He was so professional, patient...
Mike Werner was amazing. He was so professional, patient and diligent. This was one of the best experiences I’ve ever had at an dealership. I will continue to go back if I need anything.
Sep 03, 2020
I appreciate Mike being very honest with me about my...
I appreciate Mike being very honest with me about my service that I needed done. He kept me informed about my car. He will always be my service person. Thanks for having an employee’ like Mike.
Alyssa Gomez
New Car Sales Manager
Sep 25, 2020
Alyssa Farkas was so efficient. She was amazing. Asked...
Alyssa Farkas was so efficient. She was amazing. Asked lots of questions and worked hard to find me the perfect car. I was test driving one car and she had another ready to go when I pulled back into the lot.
Sep 07, 2020
First and for most I wanna say that dealership was...
First and for most I wanna say that dealership was awesome and I appreciate everything and my NEW Lacrosse!!!!!! Looking forward too doing business again!!!
Sep 03, 2020
Norm Mitchell and Trina did a fantastic job at making the...
Norm Mitchell and Trina did a fantastic job at making the process quick and easy! Norm spent a lot of time with me to make sure I knew all the features of the car and that they were all set up.
Sep 02, 2020
The experience was great and I received a better deal...
The experience was great and I received a better deal than expected. Thank you for the great experience and I will be returning for service and new purchases.
Aug 17, 2020
The best sales and service worldwide!!!!!!!!!!! Just...
The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!
Norm Mitchell
Sales & Leasing Consultant
Sep 22, 2020
Everyone I have dealt with has been knowledgeable and...
Everyone I have dealt with has been knowledgeable and kind. Any question I had was answered. I felt like everyone was there to make your visit pleasant
Sep 03, 2020
Norm Mitchell and Trina did a fantastic job at making the...
Norm Mitchell and Trina did a fantastic job at making the process quick and easy! Norm spent a lot of time with me to make sure I knew all the features of the car and that they were all set up.
Sep 02, 2020
The experience was great and I received a better deal...
The experience was great and I received a better deal than expected. Thank you for the great experience and I will be returning for service and new purchases.
Aug 23, 2020
Best of the best! Pleasant, straight forward and best of...
Best of the best! Pleasant, straight forward and best of all no pressure. Truly a fun experience. Zero BS. My family will deal only with Norm.
Aug 17, 2020
The best sales and service worldwide!!!!!!!!!!! Just...
The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!
David Brdar
Sales & Leasing Consultant
Sep 17, 2020
Great deal and great service! Very easy process and felt...
Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers.
Sep 07, 2020
Started looking for a truck before covid hit and they...
Started looking for a truck before covid hit and they were very patient with what was going on. Weren’t pushing anything on me but when I came and looked at the truck I couldn’t say no. Very professional
Aug 27, 2020
Great professional service always treated like family....
Great professional service always treated like family. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best.
Aug 14, 2020
We received an ecellent deal on this purchase. David...
We received an ecellent deal on this purchase. David Brdar treated us like family. This is the 3rd car I've purchased from Arnie Bauer, and my family has bought a total of 6!
Aug 13, 2020
I sales person was very very knowledgeable of my vehicle...
I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you
Henry Horton
Sales & Leasing Consultant
Sep 16, 2020
Henry was very knowledgeable of his product and Customer...
Henry was very knowledgeable of his product and Customer service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry
Jul 18, 2020
Efficient and courteous follow thru from internet...
Efficient and courteous follow thru from internet staff. Very organized, well run business. Very knowledgeable and helpful staff. Looking forward to sending you new customers.
Jul 06, 2020
Did a great job on pricing very informative very clean...
Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.
Jun 26, 2020
Customer service
Arnie Bauer has professional staff members that are in tune with providing great customer service to all of it's customers whether they are pursuing a new or used car.
Jun 25, 2020
Love this dealership! Been coming here for a long time to...
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly.
Bret Pechtold
General Sales Manager
Sep 17, 2020
Great deal and great service! Very easy process and felt...
Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers.
Aug 04, 2020
Great dealership to do business with!
I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to make the experience the best you can have.
Jun 11, 2020
This service department is second to none. Big xxxxxxto...
This service department is second to none. Big xxxxxxto Corey. I came in to diagnose my AC blowing hot air in my Escalade with only 40 thousand miles on it. Corey did exactly as promised but on top of it had a condenser in stock and my diagnostic appointment turned into a resolution and I drove away with ice cold AC. Thanks again Corey. I will only come back to this service department for all my vehicle needs.
May 18, 2020
Always good service - Bill Neibert has great customer servic
Tom Sinon & Bret Pechtold always make time to talk & check in. It’s why we’ve purchased four Cadillac’s from them over the years
Feb 28, 2020
I had been looking for a specific, predriven, low...
I had been looking for a specific, predriven, low mileage vehicle for some time. I feel that I was given an extremely fair deal by Alexis Malecha and Brett Pechtold. This was my first purchase from Arnie Bauer and I would most certainly contact Alexis and Brett for my future vehicle purchases.
Angie Chalmers
New Car Sales Manager
Sep 22, 2020
The staff at the dealership are very professional and...
The staff at the dealership are very professional and courteous. This is our 2nd time leasing 2 cars at the same time and the experience is great.
Aug 28, 2020
Excellent customer service Jake was very good and...
Excellent customer service Jake was very good and respectful my only complaint is I got Dollar store mats in my SIERRA DENALI and GM could have put more features into the Denali
Aug 12, 2020
I found the people to be nice and accommodating. I...
I found the people to be nice and accommodating. I thought the service was efficient. I would definitely recommend sales and service department to anyone!
Jul 06, 2020
Did a great job on pricing very informative very clean...
Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.
Jun 25, 2020
OIL CHANGE FOR 2013 BUICK LACROSSE
My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read some favorite Bible scriptures. Thanks, Mr. Diehl for the senior discount.
Rowland Laird
Sales & Leasing Consultant
Sep 25, 2020
Alyssa Farkas was so efficient. She was amazing. Asked...
Alyssa Farkas was so efficient. She was amazing. Asked lots of questions and worked hard to find me the perfect car. I was test driving one car and she had another ready to go when I pulled back into the lot.
Sep 18, 2020
Great experience ! Rowland Laird is exceptional sales...
Great experience ! Rowland Laird is exceptional sales rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to provide a second key/remote while we were in town.
Aug 17, 2020
The best sales and service worldwide!!!!!!!!!!! Just...
The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!
Aug 13, 2020
I sales person was very very knowledgeable of my vehicle...
I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you
Aug 06, 2020
Amazing Experience!Great Atirude ! I will definitely be...
Amazing Experience! Great Atirude ! I will definitely be back in the future to do business with this company. Good energy throughout the entire process and I really appreciate this.
Greg Parker
Sales & Leasing Consultant
Aug 19, 2020
Very good dealership. Greg was a very good salesman who...
Very good dealership. Greg was a very good salesman who came highly recommended to us. Thank you for helping me get into my new vehicle.
Jul 10, 2020
Arnie Bauer is right on! Time you drive into the service...
Arnie Bauer is right on! Time you drive into the service area, crew members greet you and begin to put in protective coverage inside your car.
Jul 08, 2020
The service the other day for my oil change was...
The service the other day for my oil change was exceptional. The day I purchased my Vehicle I knew I had pick the right dealership. You guys are great!!!
Jun 30, 2020
purpose of buying a car
during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decided to lease a 2020 terrain based on the experiences i had with the 2017.
Jun 19, 2020
I came in for the Service Dept. I Drove out in a...
I came in for the Service Dept. I Drove out in a Beautiful 2020 Encore. Greg and Trina were absolutely Awesome. Everyone was Professional, pleasant and friendly. The business facility and bathroom was Clean and Comfortable. The Social Distancing was very important to me. Thank you for a very uplifting experience and great day.
Corey Dockery
Service Writer
Sep 25, 2020
Was awesome! Corey went above and beyond and shuttle...
Was awesome! Corey went above and beyond and shuttle driver was awesome!!! And price was perfect!!! Thank you guys!! I appreciate everything you guys did.
Sep 22, 2020
I have received very good results, the first visit did...
I have received very good results, the first visit did not fix the problem and I had to bring my vehicle back in,service department apologized and vowed to make sure that it was fixed when I got it back
Sep 16, 2020
Good service some time wait 2 hours and Corey helped me...
Good service some time wait 2 hours and Corey helped me take care of others issues as well nothing else to add———————-sorry no more
Sep 11, 2020
Corey was courteous. The service was excellent and...
Corey was courteous. The service was excellent and completed in a timely manner. The Dealership is always clean and I really don't mind coming here to have my car serviced..
Sep 10, 2020
Great job easy to schedule appt and they gave me a loaner...
Great job easy to schedule appt and they gave me a loaner to get to work the parts dept got the right part and everything went well
Alex Cleetus
Sales & Leasing Consultant
Sep 22, 2020
The staff at the dealership are very professional and...
The staff at the dealership are very professional and courteous. This is our 2nd time leasing 2 cars at the same time and the experience is great.
Aug 19, 2020
Very good dealership. Greg was a very good salesman who...
Very good dealership. Greg was a very good salesman who came highly recommended to us. Thank you for helping me get into my new vehicle.
Jul 15, 2020
Great experience!!!We will definitely be back when we...
Great experience!!! We will definitely be back when we need another vehicle. Alex was great. Finance dept was very helpful. Smooth transaction and very clean.
Jun 24, 2020
Service could be better, i was just there for oil...
Service could be better, i was just there for oil change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that.
May 05, 2020
Our sales person, Alex, was very friendly and courteous....
Our sales person, Alex, was very friendly and courteous. It was a pleasure working with him. He was knowledgeable about the vehicle and programmed the phone.
Thomas Sinon
Sales & Leasing Consultant
Sep 07, 2020
First and for most I wanna say that dealership was...
First and for most I wanna say that dealership was awesome and I appreciate everything and my NEW Lacrosse!!!!!! Looking forward too doing business again!!!
Sep 05, 2020
Our salesman Tom S. was very helpful, answered all our...
Our salesman Tom S. was very helpful, answered all our questions. We had excellent service and are very pleased with our purchase. We will definitely recommend Arnie Bauer's to anyone looking for a vehicle.
Aug 27, 2020
Great professional service always treated like family....
Great professional service always treated like family. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best.
Aug 15, 2020
Great Sales Team
Have been purchasing vehicles for Arnie Bauer for the last 20+ years. I continue to receive great Customer Service, as the Team provides on the spot solutions when purchasing a vehicle ! Thanks Tom
Aug 12, 2020
I found the people to be nice and accommodating. I...
I found the people to be nice and accommodating. I thought the service was efficient. I would definitely recommend sales and service department to anyone!
Tom Pagoria
Sales & Leasing Consultant
Jul 06, 2020
Did a great job on pricing very informative very clean...
Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.
Jun 08, 2020
Love working with the Arnie Bauer team!Customer service...
Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy with our experience!
Mar 05, 2020
2017 Cadillac CTS
The vehicle I purchased was a lemon law return. I was assured that the issue was fixed. Before we got home the problem returned, the car is now at my local dealer. His comment was, we'll try to fix it but based on the history the first couple of shops tried a number of things, nothing has worked so far. He also showed me the vehicle history, it looked like Arnie Bauer never attempted to fix the issue. Alysaa said that Arnie Bauer buys and sells a lot of these lemon law vehicles, if you see one of these when you're shopping there, and the price is low, it's low for a reason! Don't buy based on the stated fact that it's fixed. David (?) the Tech guys was the highlight of the whole experience.
Feb 12, 2020
I have been buying cadillacs for 30 years from Arnie...
I have been buying cadillacs for 30 years from Arnie Bauer and have been extremely happy with the sales and service just recently purchased an xt5
Nov 27, 2019
My experience with Arnie Bauer sales and service
They were very helpful and knowledgeable. They get right to the problem. The service center was still the same. I bought a 2017 Buick Enclave and I noticed the trans fluid was low. So I took it to the service center and they took care of it. I first worked with Henry Horton my salesmen when I bought my 2008 Enclave and I got good service then. And now I'm getting good service with my 2017 Enclave.
Alyssa Farkas
GM
Sep 25, 2020
Alyssa Farkas was so efficient. She was amazing. Asked...
Alyssa Farkas was so efficient. She was amazing. Asked lots of questions and worked hard to find me the perfect car. I was test driving one car and she had another ready to go when I pulled back into the lot.
Aug 13, 2020
I sales person was very very knowledgeable of my vehicle...
I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you
Jul 06, 2020
Did a great job on pricing very informative very clean...
Did a great job on pricing very informative very clean and helpful employees. Team work on getting you in and out after deal made very please.
Jun 30, 2020
purpose of buying a car
during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decided to lease a 2020 terrain based on the experiences i had with the 2017.
Jun 25, 2020
Love this dealership! Been coming here for a long time to...
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly.
Joe Gromala
Parts Manager
Sep 10, 2020
Great job easy to schedule appt and they gave me a loaner...
Great job easy to schedule appt and they gave me a loaner to get to work the parts dept got the right part and everything went well
Aug 03, 2020
I find this dealership very customer oriented. They go...
I find this dealership very customer oriented. They go out of their way to give you down to earth care, suggestions and service. Alesus looking out on your behalf.
Jul 23, 2020
Took almost 2 hours for oil change come from Chicago had...
Took almost 2 hours for oil change come from Chicago had to take half day off then to wait almost two hours that way to for oil change
Jun 25, 2020
Love this dealership! Been coming here for a long time to...
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly.
Jun 24, 2020
When I brought my car in the people at the front desk...
When I brought my car in the people at the front desk were extremely nice and courteous. The mechanics took great care of my car so thank you very much
Jessica McCormick
Customer Service Manager
Sep 14, 2020
On my vist to to Annie Bauer in Matteson illinois. The...
On my vist to to Annie Bauer in Matteson illinois. The service team was outstanding from the time I entered until my service was completed! Adam Estes kept me informed on everything that was to take place with my vehicle. Top notch crew! All around great experience at Arnie Bauer Cadillac GMC Buick!
Aug 27, 2020
Had a very good meeting yesterday at Arnie Bauer Buick...
Had a very good meeting yesterday at Arnie Bauer Buick for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 hour and they were right on time!
Jun 30, 2020
purpose of buying a car
during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decided to lease a 2020 terrain based on the experiences i had with the 2017.
Jun 26, 2020
Jack xxx people and technicians with stupidity says...
Jack xxx people and technicians with stupidity says transmission fluid leaking but it was oil that spill when I refill it awhile ago. No transmission marks in garage or parking area where every. Jack xxx technical and bosses
Jun 24, 2020
Excellent customer service provided from making the...
Excellent customer service provided from making the service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if everything is ok or if something needs attention too. The service wait time is never beyond an hour.
Alexis Malecha
Sales & Leasing Consultant
Sep 11, 2020
Everyone was courteous and easy to deal with. Alex, our...
Everyone was courteous and easy to deal with. Alex, our salesperson, could answer my questions on every different style or make of car that I drove. I had a limit on what my monthly payment could be and both she and the finance person made it happen. Paperwork was easy, and I love my car!! Shop Arnie Bauer Buick GMC Cadillac!!
Aug 17, 2020
The best sales and service worldwide!!!!!!!!!!! Just...
The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!
Aug 10, 2020
An Internet Sale
I was very pleased that I could reach an out-the-door purchase price agreement all online!! I did not talk to a sales person or try out the car until I went to pick it up. After a short test drive, we were able to complete the paperwork in about 20 minutes and I was on my way home. My complements to this dealership for being willing to maximize the benefits of online buying verses the traditional auto sales approach that many customers do not like to use.
Jul 28, 2020
Excellent
Personnel, friendly easy to work with. They were able to find the car I wanted and agree to the price I want to pay, so a very happy customer.
Jul 18, 2020
Efficient and courteous follow thru from internet...
Efficient and courteous follow thru from internet staff. Very organized, well run business. Very knowledgeable and helpful staff. Looking forward to sending you new customers.
Jacob Koehne
Sales & Leasing Consultant
Sep 25, 2020
Alyssa Farkas was so efficient. She was amazing. Asked...
Alyssa Farkas was so efficient. She was amazing. Asked lots of questions and worked hard to find me the perfect car. I was test driving one car and she had another ready to go when I pulled back into the lot.
Aug 17, 2020
The best sales and service worldwide!!!!!!!!!!! Just...
The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!!
Jun 08, 2020
They were friendly enough, no issues with that, however I...
They were friendly enough, no issues with that, however I feel full disclosure on the used truck I bought did not happen. There is an issue that was covered up by deleting codes from the info center that warned of low coolant. The only way that would happen is if the service department cleared the code.
May 01, 2020
Family atmosphere and leading the area in service!! The...
Family atmosphere and leading the area in service!! The dealership was impressive compared to others in the area. Special coupon helped my service repairs. Thank you!!!!
Apr 14, 2020
2015 Chevrolet Silverado 2500
Found a truck that I was interested in on Autotrader. Contacted dealership. Jacob Koehne sent me a video walk around. I went to the dealership with my trade in and took a test drive, like the truck. Sat down and hashed out a deal acceptable to the both of us. Made the purchase..
David Steffan
Service Coordinator
Sep 22, 2020
Thank you so much great service I had a oil change and...
Thank you so much great service I had a oil change and tire rotated and I was out of there in 25 minutes Great job ...
Sep 02, 2020
Excellent and Reliable Service and Car Performance....
Excellent and Reliable Service and Car Performance. Excellent and very good Personnel in the Service Department. Fair. Pricing and good personal service. Good team headed by Dennis Bauer
Sep 02, 2020
It always great when im at the dealership with Mark and...
It always great when im at the dealership with Mark and Dave they get me in and out in a good time. Also the sale team.
Sep 01, 2020
Good service, had to come back a second time but that was...
Good service, had to come back a second time but that was GMs fault and not the dealers. Dave and Bill in the service department are great to deal with.
Aug 27, 2020
Had a very good meeting yesterday at Arnie Bauer Buick...
Had a very good meeting yesterday at Arnie Bauer Buick for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 hour and they were right on time!
Mark Snyder
msnyder@arniebauer.com
Aug 27, 2020
Had a very good meeting yesterday at Arnie Bauer Buick...
Had a very good meeting yesterday at Arnie Bauer Buick for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 hour and they were right on time!
Jun 26, 2020
Jack xxx people and technicians with stupidity says...
Jack xxx people and technicians with stupidity says transmission fluid leaking but it was oil that spill when I refill it awhile ago. No transmission marks in garage or parking area where every. Jack xxx technical and bosses
Jun 25, 2020
Excellent and timely services. It would be even better if...
Excellent and timely services. It would be even better if coupons and/or specials were often. The wait time was reasonable for the service provided.
