Staff
Adam Estes
Service Advisor
Mark Diehl
Service Advisor
Bill Neibert
Service Advisor
Alyssa Gomez
New Car Sales Manager
Chistopher Baker
Service Advisor
David Brdar
Sales & Leasing Consultant
Norm Mitchell
Sales & Leasing Consultant
Henry Horton
Sales & Leasing Consultant
David Steffan
Service Coordinator
Rowland Laird
Sales & Leasing Consultant
Jessica McCormick
Customer Service Manager
Greg Parker
Sales & Leasing Consultant
Bret Pechtold
General Sales Manager
Alex Cleetus
Sales & Leasing Consultant
Thomas Sinon
Sales & Leasing Consultant
JOSEPH Gromala
Parts Manager
John Kukulka
Service Advisor
Alyssa Farkas
GM
Mark Snyder
Service Manager
Tom Pagoria
Sales & Leasing Consultant
Alexis Malecha
Sales & Leasing Consultant
Cody Bakr
New Car Sales Manager
Jonathan Larson
Internet Sales
Kyle Victor
Sales
Fatima Yamout
Internet Sales
Jeff Grote
Used Car Manager/Expert
Sam Sodre
Sales
Miranda Swinea
Internet Sales
Adam Estes
Service Advisor
Oct 19, 2021
I do not find the service department to be that service...
I do not find the service department to be that service orientated or friendly at all.
Oct 18, 2021
During each visit at this dealership has been nothing...
During each visit at this dealership has been nothing less than wonderful. Everyone is Professionals and willing to help I enjoy going to the parts department which I find to be very helpful and I’m thankful for the experience
Oct 14, 2021
Expedient service with friendly personnel. Professional...
Expedient service with friendly personnel. Professional agents made sure my needs were met and I was completely satisfied with the service.
Oct 13, 2021
Hands down Adam and Bill are the best service guys! They...
Hands down Adam and Bill are the best service guys! They always are honest and always steer me in the right direction with my car.
Oct 07, 2021
Dealership was nice and clean in and out very...
Dealership was nice and clean in and out very professional didn’t take long for service to be done
Mark Diehl
Service Advisor
Oct 22, 2021
Since having my XTS Arnie have been doing the service on...
Since having my XTS Arnie have been doing the service on the car and so far I am pleased with what’s been done.
Oct 19, 2021
I do not find the service department to be that service...
I do not find the service department to be that service orientated or friendly at all.
Oct 18, 2021
Always treated with respect and courtesy. The completion...
Always treated with respect and courtesy. The completion of service is usually done very timely.
Oct 18, 2021
Mark went the extra mile to get my car in and scheduled a...
Mark went the extra mile to get my car in and scheduled a complete engine replacement
Oct 18, 2021
Give customer an estimated waiting time for work that...
Give customer an estimated waiting time for work that will be done to their vehicle
Bill Neibert
Service Advisor
Oct 23, 2021
Thanks for being a trustful repair facility that I can...
Thanks for being a trustful repair facility that I can rely on for vehicle maintenance for my Sierra.
Oct 18, 2021
Give customer an estimated waiting time for work that...
Give customer an estimated waiting time for work that will be done to their vehicle
Oct 13, 2021
Hands down Adam and Bill are the best service guys! They...
Hands down Adam and Bill are the best service guys! They always are honest and always steer me in the right direction with my car.
Oct 13, 2021
The dealership was very helpful in solving my problem...
The dealership was very helpful in solving my problem also it was clean and was courteous
Oct 07, 2021
Always a good experience at arnie Bauer,excellent...
Always a good experience at arnie Bauer,excellent customer service, from the service writer to the appoint desk
Alyssa Gomez
New Car Sales Manager
Sep 30, 2021
We have been a customer of Arnie Bauer for over 15 years...
We have been a customer of Arnie Bauer for over 15 years both with service and sales. We have had exceptional service and recommend their services to family, friends and colleagues.
Jul 09, 2021
The best time I every had in a dealership's every one...
The best time I every had in a dealership's every one was willing to go the extra mile to get the job done thank you
Jul 05, 2021
I was so Impressed on how they helped me find a vehicle...
I was so Impressed on how they helped me find a vehicle within my budget and how I was not sitting there all day. I would definitely recommend Arnie Bauer to everyone.
Jul 02, 2021
I was very pleased with all the prompt service and the...
I was very pleased with all the prompt service and the vast knowledge that the sales staff had.
Jun 23, 2021
Our salesman Greg was phenomenal! He was very...
Our salesman Greg was phenomenal! He was very knowledgeable, professional and patient as made our final purchase. Great service!
Chistopher Baker
Service Advisor
Oct 18, 2021
During each visit at this dealership has been nothing...
During each visit at this dealership has been nothing less than wonderful. Everyone is Professionals and willing to help I enjoy going to the parts department which I find to be very helpful and I’m thankful for the experience
Oct 16, 2021
The service was courteous and efficient. I appreciate...
The service was courteous and efficient. I appreciate the service I receive at this location.
Oct 05, 2021
It took a long time to finally find the cause of my...
It took a long time to finally find the cause of my problem but you did! Thank you to all!
Oct 05, 2021
It's good to deal with one person handling your business....
It's good to deal with one person handling your business. Multiple people will get things mixed up
Oct 03, 2021
Great customer service always. There was a mix up about...
Great customer service always. There was a mix up about my appointment but I was taken care of immediately.
David Brdar
Sales & Leasing Consultant
Sep 30, 2021
We have been a customer of Arnie Bauer for over 15 years...
We have been a customer of Arnie Bauer for over 15 years both with service and sales. We have had exceptional service and recommend their services to family, friends and colleagues.
Sep 13, 2021
Fast service dependanle eductional to my suv...
Fast service dependanle eductional to my suv recommendations i trust.dependable in reminding me of my appointments
Aug 31, 2021
Dave was knowledgeable and Patient with us. He answered...
Dave was knowledgeable and Patient with us. He answered our questions and helped us to make a decision. The woman in the financial department that had us sign the papers was very helpful and patient.
Jul 28, 2021
They had the car I wanted. Everyone was nice but the...
They had the car I wanted. Everyone was nice but the process took forever. We are happy with our purchase. We would buy from them in the future.
Jun 08, 2021
Can't solve problem with OnStar third trip not happy....
Can't solve problem with OnStar third trip not happy. Although it's more an OnStar problem.This still have been taken care of already.
Norm Mitchell
Sales & Leasing Consultant
Jul 23, 2021
They were willing to work with me which I appreciated, my...
They were willing to work with me which I appreciated, my salesman went above and beyond, very nice clean place, I was there before open hours and it was very nice Norm was there early too and willing to help me right away.
Jun 08, 2021
Family owned business that treats it customers like...
Family owned business that treats it customers like family. I’m very proud to have been a part of Arnie Bauer’s for 27 years
Apr 28, 2021
Great professional team and straight forward folks...
Great professional team and straight forward folks starting with Salesperson Norm and service manager Bill. Bill provided a good estimate on when service would be completed so set the right expectation.
Mar 25, 2021
I am well pleased with the service and the buying of my...
I am well pleased with the service and the buying of my new car. Norman was very helpful and well knowledgeable with the service. Thank You very much
Mar 24, 2021
This is my 7th Escalade since 2003...Norm has been a...
This is my 7th Escalade since 2003...Norm has been a great salesman over all these years. My husband and I appreciate his personal attention and professionalism. He has always been informative and resourceful. He is knowledgeable and is we recommend him to anyone looking for car purchase. Outstanding!
Henry Horton
Sales & Leasing Consultant
Oct 07, 2021
Car on hold for 9 months due to the chip shortage and not...
Car on hold for 9 months due to the chip shortage and not 1 courtesy call during that time; not the level of customer service that i expect from a luxury dealership.
Aug 19, 2021
Arnie Bauer is always quick professional and they get...
Arnie Bauer is always quick professional and they get your car right back to you cleaned and accessible thank you for your service once again
Aug 10, 2021
Have been buying vehicles from this dealership for more...
Have been buying vehicles from this dealership for more than 20yrs. Very pleased from sales people to service dept.to parts dept. would recommend to others
Jul 02, 2021
I was very pleased with all the prompt service and the...
I was very pleased with all the prompt service and the vast knowledge that the sales staff had.
Jun 08, 2021
This is car number 6 for our family we love the excellent...
This is car number 6 for our family we love the excellent service Henry has shown us every time❤️❤️❤️❤️ We would recommend people to come to the dealership.
David Steffan
Service Coordinator
Oct 04, 2021
They take good care of you and don’t try to sell you...
They take good care of you and don’t try to sell you something you don’t need.
Sep 27, 2021
Very professional treat customers like they really matter...
Very professional treat customers like they really matter do a great job with your car
Sep 27, 2021
Car trouble new immediately aftershopvisit. No...
Car trouble new immediately aftershopvisit. No diagnostic report. Friendly and accommodating. Long history but this experience felt differy
Sep 22, 2021
The service was great the office was very clean and the...
The service was great the office was very clean and the staff was friendly and helpful
Sep 22, 2021
Great building, Great sales people, Great technicians,...
Great building, Great sales people, Great technicians, Great parts department and a Great service department.
Rowland Laird
Sales & Leasing Consultant
Aug 18, 2021
Fast, great service with a smile. Clean facility and they...
Fast, great service with a smile. Clean facility and they always have complimentary coffee and bottled water. You can use the free wifi as well while you wait on your vehicle
Jun 20, 2021
Great Customer Service Especially Chris (Service...
Great Customer Service Especially Chris (Service Department) Is very detailed oriented great person All around brought in car service appointment Chris treated my car like it was his personal Car I highly recommend
Jun 18, 2021
This dealership has great customer services. Rowland...
This dealership has great customer services. Rowland Laird was a great sales person, and was very knowledgeable about the vehicle he was selling, and good with keep customers in perspective
Jun 15, 2021
I called Arnie Bauer at 5:45pm and asked about a vehicle...
I called Arnie Bauer at 5:45pm and asked about a vehicle that was posted online then I was told to come right in. I was there all of 1 1/2 hour before I had the car I went in for and at a great deal. Rowland is the best check him out. Very professional and he listens
May 06, 2021
Outstanding customer service and friendly staff! Chris...
Outstanding customer service and friendly staff! Chris made sure that I was aware of what was going on with my Cadillac CT6. Thanks guys for always making me feel sure that whatever is going on with myCadillac will be taking care of when I leave!
Jessica McCormick
Customer Service Manager
Oct 14, 2021
Expedient service with friendly personnel. Professional...
Expedient service with friendly personnel. Professional agents made sure my needs were met and I was completely satisfied with the service.
Oct 12, 2021
I called due to light on dash stating right front tire...
I called due to light on dash stating right front tire pressure was low. Jessica took me right in. They checked tire tread and told me honestly the problem. I really appreciated that.
Sep 28, 2021
Outstanding customer service from the customer service...
Outstanding customer service from the customer service manager and Chris service department as well as Greg one of your sales representatives
Sep 22, 2021
The service was great the office was very clean and the...
The service was great the office was very clean and the staff was friendly and helpful
Sep 15, 2021
Outstanding service experience next vehicle purchase will...
Outstanding service experience next vehicle purchase will be a GMC from this dealer in future
Greg Parker
Sales & Leasing Consultant
Aug 17, 2021
My salesman was very good and knowable the sale when...
My salesman was very good and knowable the sale when very smooth thank you Greg Parker I did not have wait all day and mad sure he made sure I knew what we were getting he made everything so easy for my husband and I we thank you he gave us the best price he was someone that cared about you and not so much about the sale I Thank you .
Aug 10, 2021
Have been buying vehicles from this dealership for more...
Have been buying vehicles from this dealership for more than 20yrs. Very pleased from sales people to service dept.to parts dept. would recommend to others
Jun 23, 2021
Our salesman Greg was phenomenal! He was very...
Our salesman Greg was phenomenal! He was very knowledgeable, professional and patient as made our final purchase. Great service!
Jun 02, 2021
Great Service and Great Vehicles at Great Prices. The...
Great Service and Great Vehicles at Great Prices. The Salesman was honest and truthful and did not try to take advantage of me or mislead me.
May 08, 2021
Friendly and helpful staff. My car was ready when I went...
Friendly and helpful staff. My car was ready when I went back with the check. Patiently assisted me in understanding all functions of the car.
Bret Pechtold
General Sales Manager
Jun 30, 2021
Fast and friendly had excellent service I will recommend...
Fast and friendly had excellent service I will recommend to everyone I know and meet
Jun 24, 2021
The service center is ok. My phone charger isn't working...
The service center is ok. My phone charger isn't working but they neglected to repair it or even acknowledge it. Weve been long time customers there but The sales person I had an appointment with is another story!! We had to leave suddenly but asked him to forward our requests for purchasing a new vehicle but he didn't do that nor did he return my calls. His name is Tom Sinon. I spoke to the gm but they've given me empty promises. I've gone to another Dealership. Bad way to treat customers and allow a salesperson to treat your customers!
Jun 08, 2021
Family owned business that treats it customers like...
Family owned business that treats it customers like family. I’m very proud to have been a part of Arnie Bauer’s for 27 years
Mar 18, 2021
I had a great experience everyone was professional...
I had a great experience everyone was professional courteous great job to all the people at Arnie Bauer I would always recommend them to anyone
Dec 18, 2020
I would definitely come back. The sales process was...
I would definitely come back. The sales process was smooth and same goes with the financing process. I had a major issue with my new truck and they made it right. Don't hesitate to buy here.
Alex Cleetus
Sales & Leasing Consultant
Oct 15, 2021
Everything was great!!! I drove a long way to purchase my...
Everything was great!!! I drove a long way to purchase my new to me car and was very pleased!! Thank you so much!!! 😊
May 28, 2021
Arnie bauer has nice honest people that helped me with my...
Arnie bauer has nice honest people that helped me with my purchase of a 2020 van Alex was a nice gentlemen to work with thanks alex
May 04, 2021
Purchasing my new Buick Envision from Arnie Bauer GMC has...
Purchasing my new Buick Envision from Arnie Bauer GMC has been a very positive experience. My salesperson, Alex Cleetus, has been a pleasure to work with. He is easy to talk to and goes the extra mile for his customer. Alex spent a lot of time pointing out the car’s features and patiently answered all my questions. He clearly presented all the options that could be added, but I never felt pressured. I really appreciate that! I highly recommend buying your next car from Arnie Bauer GMC Cadillac.
Apr 28, 2021
Alex took great care of me and gave me a great deal on a...
Alex took great care of me and gave me a great deal on a Buick encore GX! He made my experience a pleasant one and gave excellent service. I WILL be back to do business with him again!!!
Apr 27, 2021
Alex listened to what I wanted and actually put me in a...
Alex listened to what I wanted and actually put me in a better vehicle for just about the same money. Well done Alex! 3rd vehicle in a row purchased from Arnie Bauer.
Thomas Sinon
Sales & Leasing Consultant
Jul 13, 2021
The way you stereotype and treat a female buyer. Have...
The way you stereotype and treat a female buyer. Have bought over 10 cars in my lifetime and the car payment and down payment they were asking of me was almost insulting.
Jun 24, 2021
The service center is ok. My phone charger isn't working...
The service center is ok. My phone charger isn't working but they neglected to repair it or even acknowledge it. Weve been long time customers there but The sales person I had an appointment with is another story!! We had to leave suddenly but asked him to forward our requests for purchasing a new vehicle but he didn't do that nor did he return my calls. His name is Tom Sinon. I spoke to the gm but they've given me empty promises. I've gone to another Dealership. Bad way to treat customers and allow a salesperson to treat your customers!
Jun 18, 2021
I had a great customer experience. Being that this was a...
I had a great customer experience. Being that this was a purchase of a truck as they are in high demand the turnaround time in terms of is ordering it and delivery was satisfactory.
May 04, 2021
We received excellent service. All our questions were...
We received excellent service. All our questions were answered to our satisfaction. There was no doubt about the car we purchased and its price. All financial information was clear.
Apr 14, 2021
Worth the extra drive to purchase the vehicle. They were...
Worth the extra drive to purchase the vehicle. They were very helpful an prompt with the need paperwork for a out of state purchase. Could have done a lot better detailing the vehicle. Spent the next day doing what should have been done before we took it home.
JOSEPH Gromala
Parts Manager
Oct 18, 2021
During each visit at this dealership has been nothing...
During each visit at this dealership has been nothing less than wonderful. Everyone is Professionals and willing to help I enjoy going to the parts department which I find to be very helpful and I’m thankful for the experience
Oct 13, 2021
The dealership was very helpful in solving my problem...
The dealership was very helpful in solving my problem also it was clean and was courteous
Oct 03, 2021
Staff seemed friendly kept me informed appraised my car....
Staff seemed friendly kept me informed appraised my car. Broke my cabin filter door was a negative
Sep 22, 2021
Great building, Great sales people, Great technicians,...
Great building, Great sales people, Great technicians, Great parts department and a Great service department.
Aug 18, 2021
They did a good job I left my phone on the counter and...
They did a good job I left my phone on the counter and they put it away so l could find it problem solved thankyou
John Kukulka
Service Advisor
Oct 19, 2021
I do not find the service department to be that service...
I do not find the service department to be that service orientated or friendly at all.
Oct 05, 2021
It took a long time to finally find the cause of my...
It took a long time to finally find the cause of my problem but you did! Thank you to all!
Sep 27, 2021
Very professional treat customers like they really matter...
Very professional treat customers like they really matter do a great job with your car
Sep 22, 2021
The service was great the office was very clean and the...
The service was great the office was very clean and the staff was friendly and helpful
Sep 20, 2021
Service personnel were good in telling me the problem...
Service personnel were good in telling me the problem with vehicle and what it needed to fix problem and the cost all in all service was good
Alyssa Farkas
GM
Oct 08, 2021
We purchased our leased car yesterday and we were given...
We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever.
Sep 30, 2021
We have been a customer of Arnie Bauer for over 15 years...
We have been a customer of Arnie Bauer for over 15 years both with service and sales. We have had exceptional service and recommend their services to family, friends and colleagues.
Jun 18, 2021
I had a great customer experience. Being that this was a...
I had a great customer experience. Being that this was a purchase of a truck as they are in high demand the turnaround time in terms of is ordering it and delivery was satisfactory.
Jun 08, 2021
Family owned business that treats it customers like...
Family owned business that treats it customers like family. I’m very proud to have been a part of Arnie Bauer’s for 27 years
May 18, 2021
Henry was an excellent salesman, and helped us pick out a...
Henry was an excellent salesman, and helped us pick out a great car for a great price. For anyone looking for a car, I definitely recommend this dealership and this team member!
Mark Snyder
Service Manager
Oct 05, 2021
It took a long time to finally find the cause of my...
It took a long time to finally find the cause of my problem but you did! Thank you to all!
Oct 04, 2021
They take good care of you and don’t try to sell you...
They take good care of you and don’t try to sell you something you don’t need.
Sep 27, 2021
Very professional treat customers like they really matter...
Very professional treat customers like they really matter do a great job with your car
Sep 22, 2021
The service was great the office was very clean and the...
The service was great the office was very clean and the staff was friendly and helpful
Sep 15, 2021
Outstanding service experience next vehicle purchase will...
Outstanding service experience next vehicle purchase will be a GMC from this dealer in future
Tom Pagoria
Sales & Leasing Consultant
Jul 13, 2021
Didn't have any major problems with your service dept.,...
Didn't have any major problems with your service dept., but I'll go way out of my way NOT TO PURCHASE another Cadillac from your dealership. I do intend to purchase another one
Jul 08, 2021
Great people, great facility, great service,have 100% of...
Great people, great facility, great service,have 100% of my trust. The service department is top notch also. Very professional and user friendly - no high pressure sales.
Jun 08, 2021
Family owned business that treats it customers like...
Family owned business that treats it customers like family. I’m very proud to have been a part of Arnie Bauer’s for 27 years
Jun 08, 2021
Guy wanted to buy my truck in service spoke the company...
Guy wanted to buy my truck in service spoke the company up so highly how they buy them at a great value then sell them for only 3,000.00 more. Brought me a KBB on my truck that didn’t even go to my truck. I looked it up myself showed him and he said that I did it wrong. I used my vin. After going to his manager we came to deal and I sold my truck. To them and then they still marked it up 5,500.00 and it didn’t fix the issue it was in service for. Never do business again with them. Adam in service is amazing though great guy very knowledgeable
May 27, 2021
Everyone there was friendly and helpful. The process was...
Everyone there was friendly and helpful. The process was quick. We are very pleased with our trip to Arnie Bauer since we only planned on looking at first…saw a car that we liked and it was taken care of quickly.
Alexis Malecha
Sales & Leasing Consultant
Jun 24, 2021
The service center is ok. My phone charger isn't working...
The service center is ok. My phone charger isn't working but they neglected to repair it or even acknowledge it. Weve been long time customers there but The sales person I had an appointment with is another story!! We had to leave suddenly but asked him to forward our requests for purchasing a new vehicle but he didn't do that nor did he return my calls. His name is Tom Sinon. I spoke to the gm but they've given me empty promises. I've gone to another Dealership. Bad way to treat customers and allow a salesperson to treat your customers!
Jun 16, 2021
They were very friendly helpful and professional in the...
They were very friendly helpful and professional in the way they handled my lease. I would definitely recommend Arnie Bauer to my family and friends.
Jun 02, 2021
Professional, efficient, organized, extremely...
Professional, efficient, organized, extremely knowledgeable, friendly. From the time I drove on the lot (old car) to driving off the lot (new car) 2 hours!!!
Apr 23, 2021
Very friendly...strives to meet all your needs ! Very...
Very friendly...strives to meet all your needs ! Very concerned about your happiness after purchase as well as your needs prior to purchase ! Very friendly staff, from the minute you walk in the door till the second you leave ! I highly recommend this dealership for every single need you have !
Apr 19, 2021
Great purchasing experience. Alexis was great. She was...
Great purchasing experience. Alexis was great. She was very knowledgeable and patient. The finance dept was quick and the woman that took care of me was very efficient and nice. My husband had purchased vehicles from here before I will be a return customer when the time comes
Cody Bakr
New Car Sales Manager
Oct 08, 2021
We purchased our leased car yesterday and we were given...
We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever.
Sep 13, 2021
Fast service dependanle eductional to my suv...
Fast service dependanle eductional to my suv recommendations i trust.dependable in reminding me of my appointments
Jul 29, 2021
Personally I don’t care about the “dealership” - for me...
Personally I don’t care about the “dealership” - for me it was the salesperson: Sam Sodre!! Talk about above and beyond! Refreshing!! He IS definitely there for the buyer! Patience, care, concern - not just a “salesperson”! I would without any hesitation, and already have, refer HIM to anyone interested in buying a vehicle. He proved to me that getting what I wanted and needed and could afford was achievable and that was his goal! One stop shopping!! I had no thoughts to go any where else!! Truly Sam is an asset!! I am completely impressed and totally satisfied!! As to the dealership - Don’t let him go!! It’s not the name or place - it’s the people that work for you - Sam is number 1 in my book!! Great Job to your hiring skills - YOU have a winner with Sam Sodre!!!
Jul 13, 2021
The way you stereotype and treat a female buyer. Have...
The way you stereotype and treat a female buyer. Have bought over 10 cars in my lifetime and the car payment and down payment they were asking of me was almost insulting.
Jul 08, 2021
Great people, great facility, great service,have 100% of...
Great people, great facility, great service,have 100% of my trust. The service department is top notch also. Very professional and user friendly - no high pressure sales.
Jonathan Larson
Internet Sales
Oct 15, 2021
Everything was great!!! I drove a long way to purchase my...
Everything was great!!! I drove a long way to purchase my new to me car and was very pleased!! Thank you so much!!! 😊
Oct 08, 2021
We purchased our leased car yesterday and we were given...
We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever.
Aug 20, 2021
I have always received both professional and courteous...
I have always received both professional and courteous service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family.
Aug 18, 2021
They did a good job I left my phone on the counter and...
They did a good job I left my phone on the counter and they put it away so l could find it problem solved thankyou
Jul 13, 2021
Very good very good good greeting. Good service don’t...
Very good very good good greeting. Good service don’t like being forced to write 25 word. Everyone polite they even found my cell phone which l left on the desk mike put it away for safe keeping thank you.
Kyle Victor
Sales
Oct 08, 2021
We purchased our leased car yesterday and we were given...
We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever.
Jun 30, 2021
Fast and friendly had excellent service I will recommend...
Fast and friendly had excellent service I will recommend to everyone I know and meet
Jun 26, 2021
Not pushy. Good people. Worked with Kyle to get our car....
Not pushy. Good people. Worked with Kyle to get our car. Nice sales manager Cody. Easy process & they all stayed late to get it done.
Jun 22, 2021
I got in made my purchase and was done. No worthless...
I got in made my purchase and was done. No worthless sales pitches they answered all my questions without any unnecessary gimmicks. I really enjoyed the experience.
Jun 02, 2021
The salesperson was nice and patient. He walked me...
The salesperson was nice and patient. He walked me through the steps of leasing vs. Buying a car. When the car arrived he went through the features with me.
Fatima Yamout
Internet Sales
Aug 20, 2021
I have always received both professional and courteous...
I have always received both professional and courteous service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family.
Aug 18, 2021
They did a good job I left my phone on the counter and...
They did a good job I left my phone on the counter and they put it away so l could find it problem solved thankyou
Aug 09, 2021
Great and very courteous staff you guys kept me well...
Great and very courteous staff you guys kept me well informed about my problem extremely efficient and very wonderful people to deal with the waiting room is great
Jun 24, 2021
The service center is ok. My phone charger isn't working...
The service center is ok. My phone charger isn't working but they neglected to repair it or even acknowledge it. Weve been long time customers there but The sales person I had an appointment with is another story!! We had to leave suddenly but asked him to forward our requests for purchasing a new vehicle but he didn't do that nor did he return my calls. His name is Tom Sinon. I spoke to the gm but they've given me empty promises. I've gone to another Dealership. Bad way to treat customers and allow a salesperson to treat your customers!
May 18, 2021
Henry was really good to us. Explained several options...
Henry was really good to us. Explained several options and give us time to consider what was best for us without any pressure. Thank you.
Jeff Grote
Used Car Manager/Expert
Jun 08, 2021
Family owned business that treats it customers like...
Family owned business that treats it customers like family. I’m very proud to have been a part of Arnie Bauer’s for 27 years
Jun 08, 2021
No follow-up to let you know what th issue is before...
No follow-up to let you know what th issue is before starting work. I was waiting for my vehicle and Chris never came to talk to me until I contacted him.
Apr 30, 2021
Great Sales Team!! I would happily buy another car from...
Great Sales Team!! I would happily buy another car from Arnie Bauer. The were quick and efficient and seem to genuinely care about their customers.
Mar 23, 2021
Absolutely a pleasure dealing with the staff at Arnie...
Absolutely a pleasure dealing with the staff at Arnie Bauer. The buying process was a breeze. Everyone was personable and friendly while remaining very professional.
Sam Sodre
Sales
Oct 18, 2021
I just wanted to take a minute to share how much I...
I just wanted to take a minute to share how much I appreciated Sam and his commitment to helping me purchase my vehicle. His communication was great and he kept me informed every step of the way. I would definitely recommend Sam to any of my friends and family for their future vehicle purchases.
Jul 29, 2021
Personally I don’t care about the “dealership” - for me...
Personally I don’t care about the “dealership” - for me it was the salesperson: Sam Sodre!! Talk about above and beyond! Refreshing!! He IS definitely there for the buyer! Patience, care, concern - not just a “salesperson”! I would without any hesitation, and already have, refer HIM to anyone interested in buying a vehicle. He proved to me that getting what I wanted and needed and could afford was achievable and that was his goal! One stop shopping!! I had no thoughts to go any where else!! Truly Sam is an asset!! I am completely impressed and totally satisfied!! As to the dealership - Don’t let him go!! It’s not the name or place - it’s the people that work for you - Sam is number 1 in my book!! Great Job to your hiring skills - YOU have a winner with Sam Sodre!!!
Jul 09, 2021
The best time I every had in a dealership's every one...
The best time I every had in a dealership's every one was willing to go the extra mile to get the job done thank you
Miranda Swinea
Internet Sales
Oct 13, 2021
The dealership was very helpful in solving my problem...
The dealership was very helpful in solving my problem also it was clean and was courteous
Oct 08, 2021
We purchased our leased car yesterday and we were given...
We purchased our leased car yesterday and we were given superior service by every employee who dealt with us, from my initial phone contacts to our sales person and finance consultant as well as the cashier. It was the best auto purchasing experience ever.
Mar 30, 2021
I set everything up over the phone as I live 2 hours...
I set everything up over the phone as I live 2 hours away. Rowland took care of everything and was very responsive to my questions!
